EveryWAN Remote Support by Sparus Software is a remote assistance solution for IT teams supporting fleets of mobile devices and rugged handhelds. It provides secure, real-time screen viewing and control (where supported), file transfer, system diagnostics, and configuration management for Windows Mobile and Windows CE devices, helping service desks resolve issues quickly without dispatching a technician. Through a simple console and a lightweight client, technicians can chat with users, capture logs, push updates, and automate common fixes over cellular or Wi-Fi networks—even across firewalls via a secure relay. Session recording and auditing help maintain compliance, while role-based access keeps control in the right hands. By shortening resolution times and reducing field downtime, EveryWAN Remote Support improves first-call resolution and lowers the cost of supporting mobile operations. It can be used on its own or alongside Sparus Software's EveryWAN Mobility Manager for broader device lifecycle management.
EveryWAN Remote Support is developed by Sparus Software. The most popular versions of this product among our users are: 2.1, 2.2, 3.1 and 4.0. The names of program executable files are ewRemoteSupport.exe, PRS.exe.
You can check Chrome Remote Desktop, Phone Remote Control, Goverlan Remote Control and other related programs like Beyond Remote Console at the "download" section.
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